Applying the Six Sigma (DMAIC) Methodology as an Approach for Enhancing Academic and Administrative Quality at Taiz University: An Analytical Study
DOI:
https://doi.org/10.54582/TSJ.2.2.131Keywords:
Six Sigma, DMAIC, Institutional Performance, University Quality, Taiz UniversityAbstract
This study is aimed at exploring the effectiveness of applying the Six Sigma methodology (DMAIC) for enhancing academic and administrative quality at Taiz University. The study employed a descriptive-analytical approach, using a structured questionnaire consisting of (34) items, distributed to a sample of academic leaders. The findings indicate that the perceived importance of DMAIC implementation was moderate across its five phases (Define, Measure, Analyze, Improve, and Control), highlighting the need to strengthen institutional infrastructure to support its application. Additionally, the results reveal a strong positive correlation between DMAIC adoption and improvements in academic and administrative performance, with no statistically significant differences attributed to demographic variables. The study recommends integrating the DMAIC methodology into institutional development plans and promoting a quality-driven culture through targeted training and the provision of appropriate tools to ensure effective implementation.
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